Employees who 'ooze hospitality' are in hot demand at The Cheesecake Factory where perks like BMWs for its general managers have helped it land on Fortune's list of 100 Best Companies to Work For.
Michelin-starred chef Marcus Wareing says his customers are no longer interested in stiff French service. He's opting for a warmer, American model of hospitality, and his staff of being retrained to offer hospitality with a smile and read the guests.
A New Jersey waitress who served in the Marine Corps for over two years told CNN Friday she is now getting tips from all over the world after she says a family refused to tip her because she is gay.
"I'm sorry but I cannot tip because I do not agree with what your lifestyle and how you live your life," a family member wrote on the receipt for $93.55 at Gallop Asian Bistro in Bridgewater, New Jersey.
"I was offended. I was mad at first, and then I was more so hurt," 22-year-old Dayna Morales told CNN.
Kate Krader (@kkrader on Twitter) is Food & Wine's restaurant editor. When she tells us where to find our culinary heart's desire, we listen up.
I’ve read that drinking is up around Washington, D.C., since the beginning of the government shutdown on October 1.
I understand that. Just hearing about the shutdown makes me want to reach for some alcohol. But as the shutdown stretches on, I keep thinking about furloughed workers. Some sympathetic chefs around the country are thinking about them too, and are offering free lunch to federal workers. Yay for them and their decision to support workers who have stopped getting paychecks.
What these chefs are divided on is how to feed Congress: One place has launched a Congress Chicken special; another says: “members of congress not eligible for free pizza until you get your s**t together.”
Everything was going fine, until the bill came.
But it wasn't the amount on the check that angered Joseph Gibson, who had stopped at a St. Louis sports bar to chow down.
It was a line on the special order section for his young son that set him off.
Under "1 - Wing Sauce" the receipt read: "F-in Needy Kids."
Alex Atala is a punk rock fan with tattoos decorating both arms, and he runs his kitchen like a monastery.
“You won’t hear shouting. People are very concentrated,” he said as he welcomed us into his Sao Paulo restaurant D.O.M.
Atala has built D.O.M into Latin America’s top restaurant by featuring native ingredients in meticulously created dishes that even include insects. Recently, it was ranked sixth in the world on the 2013 World’s 50 Best Restaurants list.
Chefs with Issues is a platform for chefs and farmers we love, fired up for causes about which they're passionate. Jason Bond is the chef at Bondir in Cambridge, Massachusetts. Follow him on Twitter @jwadebond.
The day started with the Boston Marathon and a state holiday. It ended in tragedy and left residents, like me, with so many unanswered questions.
Why would someone attack an event that was about celebration, one where many of the thousands of participants were raising money for over two thousand charities? Why would they use such a ferocious method as bombs packed with ball bearings and nails?
In the span of 15 seconds, three people lost their lives. Hundreds of others, from the injured and their families to those who witnessed the blast firsthand, were cruelly ripped from the lives they'd always known and forced into a darker view of the world. The residents of Boston were shocked, sickened and even pissed off.
Most of us felt helpless, but wanted to be of use. The city and its people quickly mobilized to help each other. Boston is tight and takes care of its own.
We realized that we each help by doing what we do; medics medicate, journalists report, the police protect. As a restaurateur I did what I do, which is care for people and provide sustenance and healing.
The identity of a second victim of the Boston terror attack was revealed Tuesday. Krystle Campbell, an employee of Jimmy's Steer House in Arlington Heights, died in the bombings, Medford Mayor Michael McGlynn said. Campbell, 29, recently left her position as general manager of Summer Shack restaurant's now-shuttered Hingham location, and her former employer paid tribute to her in a Facebook post, which read in part:
When it comes to putting your money where your mouth is, Los Angeles restaurant Red Medicine takes the old adage quite literally. On March 13, the restaurant dealt with that evening's reservation no-shows in a very unique way: by calling out the delinquent diners by name via their official Twitter account.
The outspoken dining spot took flak for their transmission almost instantly, but they also gained some praise. "These so called 'customers' could have the decency to cancel their res instead of no showing. Empty seats cost $$$," a New Jersey restaurant tweeted in return.