Delivery biz dislikes paid Facebook placement, breaks up
March 31st, 2014
02:00 PM ET
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A food-delivery website is parting ways with Facebook in a snarky "breakup" letter. And Facebook, like spurned lovers through the ages, is telling the cheeky startup not to let the door hit it on the way out.

Eat24, based in San Bruno, California, lets users enter their address to find restaurants that will deliver to them. They then select a restaurant and order online.

The site has more than 70,000 "likes" on Facebook. But last week, it announced it just wasn't that into the social media giant anymore.
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Filed under: Facebook • Restaurant News • Social Media • Technology


January 21st, 2014
08:30 AM ET
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Employees who 'ooze hospitality' are in hot demand at The Cheesecake Factory where perks like BMWs for its general managers have helped it land on Fortune's list of 100 Best Companies to Work For.
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January 17th, 2014
10:00 AM ET
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Michelin-starred chef Marcus Wareing says his customers are no longer interested in stiff French service. He's opting for a warmer, American model of hospitality, and his staff of being retrained to offer hospitality with a smile and read the guests.
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Filed under: Fine Dining • France • Restaurant News • Restaurants • Service


November 15th, 2013
10:00 PM ET
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A New Jersey waitress who served in the Marine Corps for over two years told CNN Friday she is now getting tips from all over the world after she says a family refused to tip her because she is gay.

"I'm sorry but I cannot tip because I do not agree with what your lifestyle and how you live your life," a family member wrote on the receipt for $93.55 at Gallop Asian Bistro in Bridgewater, New Jersey.

"I was offended. I was mad at first, and then I was more so hurt," 22-year-old Dayna Morales told CNN.
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Filed under: Human Rights • Receipts • Restaurant News • Service • Tipping


October 11th, 2013
10:30 AM ET
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Kate Krader (@kkrader on Twitter) is Food & Wine's restaurant editor. When she tells us where to find our culinary heart's desire, we listen up.

I’ve read that drinking is up around Washington, D.C., since the beginning of the government shutdown on October 1.

I understand that. Just hearing about the shutdown makes me want to reach for some alcohol. But as the shutdown stretches on, I keep thinking about furloughed workers. Some sympathetic chefs around the country are thinking about them too, and are offering free lunch to federal workers. Yay for them and their decision to support workers who have stopped getting paychecks.

What these chefs are divided on is how to feed Congress: One place has launched a Congress Chicken special; another says: “members of congress not eligible for free pizza until you get your s**t together.”
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June 18th, 2013
08:00 PM ET
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Everything was going fine, until the bill came.

But it wasn't the amount on the check that angered Joseph Gibson, who had stopped at a St. Louis sports bar to chow down.

It was a line on the special order section for his young son that set him off.

Under "1 - Wing Sauce" the receipt read: "F-in Needy Kids."
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June 13th, 2013
05:15 PM ET
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Alex Atala is a punk rock fan with tattoos decorating both arms, and he runs his kitchen like a monastery.

“You won’t hear shouting. People are very concentrated,” he said as he welcomed us into his Sao Paulo restaurant D.O.M.

Atala has built D.O.M into Latin America’s top restaurant by featuring native ingredients in meticulously created dishes that even include insects. Recently, it was ranked sixth in the world on the 2013 World’s 50 Best Restaurants list.
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Serving up comfort food after a tragedy
April 18th, 2013
03:30 PM ET
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Chefs with Issues is a platform for chefs and farmers we love, fired up for causes about which they're passionate. Jason Bond is the chef at Bondir in Cambridge, Massachusetts. Follow him on Twitter @jwadebond.

The day started with the Boston Marathon and a state holiday. It ended in tragedy and left residents, like me, with so many unanswered questions.

Why would someone attack an event that was about celebration, one where many of the thousands of participants were raising money for over two thousand charities? Why would they use such a ferocious method as bombs packed with ball bearings and nails?

In the span of 15 seconds, three people lost their lives. Hundreds of others, from the injured and their families to those who witnessed the blast firsthand, were cruelly ripped from the lives they'd always known and forced into a darker view of the world. The residents of Boston were shocked, sickened and even pissed off.

Most of us felt helpless, but wanted to be of use. The city and its people quickly mobilized to help each other. Boston is tight and takes care of its own.

We realized that we each help by doing what we do; medics medicate, journalists report, the police protect. As a restaurateur I did what I do, which is care for people and provide sustenance and healing.
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Filed under: Boston • Chefs • Chefs with Issues • Culture • Feed the Soul • Restaurant News • Restaurants • Rituals • Travel


April 16th, 2013
04:15 PM ET
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The identity of a second victim of the Boston terror attack was revealed Tuesday. Krystle Campbell, an employee of Jimmy's Steer House in Arlington Heights, died in the bombings, Medford Mayor Michael McGlynn said. Campbell, 29, recently left her position as general manager of Summer Shack restaurant's now-shuttered Hingham location, and her former employer paid tribute to her in a Facebook post, which read in part:

The Summer Shack family is devastated by the loss of our beloved Krystle. No words can describe how much she meant to all of us. She was an incredible woman, always full of energy and hard at work, but never too tired to share her love and a smile with everyone. She was an inspiration to all of us. Please keep her and her family in your thoughts and prayers.

"She was a fun, outgoing person," said her grandmother Lillian Campbell, told CNN. "She was always there to help somebody. And she was just beautiful."
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Filed under: Restaurant News • Restaurants


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