Americans want food their way, and a new survey shows that "their way" calls for a higher quality, more varied meal than they're getting at the top burger, burrito, sandwich and chicken chains.
Consumer Reports asked subscribers to answer one straightforward question: "On a scale of 1 to 10, from least delicious to most delicious you’ve ever eaten, how would you rate the taste?"
96,208 meals and 65 chains later, some trends emerged: readers expressed an increased interest in the quality of the food, and less of a focus on convenience than they had in the group's 2011 report. One industry expert, Darren Tristano of Technomic, a food-service research and consulting firm, told Consumer Reports that he believes the shift has a lot to do with the increasing role food plays in millennials' social lives.
Subway CEO Fred DeLuca said this week that "there's no excuse" for workers being paid improperly.
His remarks come after CNNMoney published an investigative report last week detailing how Subway is the fast food chain with the most wage and hour violations.
From 2000 to 2013, Subway stores racked up more than 17,000 Fair Labor Standards Act violations, including failure to pay its employees the proper overtime rate, according to our analysis of data collected by the Department of Labor's Wage and Hour Division.
Take a look at ingredients for some varieties of Subway's bread and you'll find a chemical that may seem unfamiliar and hard to pronounce: azodicarbonamide.
To say this word, you would emphasize the syllable "bon" - but the attention the chemical has been getting has not been good. Besides bread, the chemical is also found in yoga mats and shoe soles to add elasticity.
"We are already in the process of removing azodicarbonamide as part of our bread improvement efforts despite the fact that it is (a) USDA and FDA approved ingredient," Subway said in a statement. "The complete conversion to have this product out of the bread will be done soon."